Privacy Policy

Effective Date: May 23, 2025

At SORVANNI, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, make purchases, or communicate with us.

1. Information We Collect

We may collect the following types of personal information when you browse our site or place an order:

Contact Information: Name, phone number, email address, and shipping address.
Payment Information: bKash/Nagad/SSLCommerz transaction details (we do not store your card or wallet credentials).
Usage Data: Your interactions with our website, such as pages visited, time spent, and device/browser information.

2. How We Use Your Information

We use your data for:

Fulfilling orders and providing customer service.
Sending order updates and shipping information.
Improving your shopping experience on our site.
Marketing (only with your consent).

3. Data Protection

We implement security measures to ensure your data is safe and not accessed, altered, or disclosed by unauthorized parties. Sensitive transaction data is processed through secure and trusted payment gateways.